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Victoria State Emergency Services

Creating online training for volunteers

This short, fixed term contract for VICSES involved me helping Victoria's emergency volunteers with some onboard training. The purpose was to help new members gain an understanding of the basic compliance around driving company vehicles. This training was storyboarded and then built within Storyline by myself.

Victoria State Emergency Services: Clients
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The Project

For Victoria State Emergency Services, I was brought in to help write, design and build part of the compliance suite of training for their volunteers.

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The Purpose

Some volunteers are required to drive emergency vehicles as well as 4WD and even boats. This training aims to familiarise them with the vehicles, their equipment, the policies attached to them as well as giving helpful advice.

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Style

I used a mixture of graphics and actual images of the different vehicles and volunteers driving to help familiarise the learner with them. We went for a conversational tone as we are dealing with volunteers who are offering their time to help.

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Interactivity

When going through the content I thought some parts leant itself well for demo videos, particularly around maneuvering and checking certain parts of the vehicles.

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Knowledge Checks

Throughout the learning, knowledge checks were added to reinforce the key areas of the training, these included the learner being able to type notes whilst completing the training. Questions were not designed to stress the learner, but help confirm the key bits of information.

Victoria State Emergency Services: Projects

Do you need instructional design help?

If you have a project that requires some expertise in online learning and enhancing learning experiences, then give me a shout! Whether you have concrete ideas or just want to chat them through, I will find the best solution for you.

Thanks for submitting!

Victoria State Emergency Services: Price Quote
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